See if the computer detects the scanner or not. At last, disconnect the scanner from the computer, then wait for two minutes and plug the device back into the PC.Once again, go to ‘Shell Hardware Detection’ service then right-click on it and choose the ‘Restart’ option.Inside that window, go to the ‘Startup type:’ field and set it as ‘Automatic’., Next, click on the ‘Apply’ and ‘OK’ buttons respectively. Now, a new ‘Properties’ window for the chosen service will come up.After that, right-click on the chosen service and then from the popup menu select the ‘Properties’ option. Inside that window, find and then select the ‘Shell Hardware Detection’ service.As soon as you do that, then a new window having the name ‘Services’ will appear. Within this section, type the name “services” and then from the output page of that search, locate and choose the ‘Services’ option.This opens the search section of Windows. First, tap on both the ‘Windows + S’ keys together.The steps on how can you do it are as follows. The correct way to fix this problem is to restart the ‘Shell Hardware Detection’ service. If the “Shell Hardware Detection” does not normally as it should, then there is a chance for you to encounter the “epson scan cannot communicate with the scanner”. Activate the “Shell Hardware Detection” Service Once Again Finally, start the machine and see if this error is still there or not.Ģ.If there is any update, then those will be downloaded and installed automatically.This action will let Windows look for any updates. Out of the two links choose the first one that says ‘Search automatically for updated driver software’. At this moment, a window with two links will come up.After that, from the popup menu that appears, select the ‘Update driver’ option. Next, from that sub-list find the specific Epson scanner driver and right-click on it.Inside that window, locate and double-click on the ‘Imaging devices’, to open the sub-list of the scanner drivers. Now, a new window having the name ‘Device Manager’ will come up. In that dialog box, enter the text “devmgmt.msc” on the empty space beside the ‘Open:’ label.
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